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We delivery our products thoughout USA using FED EX. USPS and UPS.
How we calculate Prices and Shipping.
To all our valued customers- We know........Shipping rates are too HIGH! But unfortunately this is something that Paula's Pepper Jelly can no control over.
Shipping costs reflect USPS and UPS rates. We make no profit on shipping rates and do not charge for handling.
During checkout, we propose the lowest rate available, but allow you to change it depending on your shipping needs.
*There are some instances in which we may be able to ship your products in a Flat Rate box provided by the USPS for $8.95.
Please call and we will do our best to see if we can make this happen.
Usually we can ship 3 bottles up to 16oz each in this kind of box.
Please call 1.888.PAPEJLY or Paula direct at 425.501.7563
When will I receive my order?
Unless there is a problem with your order, we will fill and dispatch within 24- 48 hours.
Please check your e-mail a few hours after ordering just in case there is a problem - we'll get right back to you. We sell over 1,700 different products so there can be a time when an item that you have ordered has been discontinued. If this happens we will notify you by e-mail. We can send you an item that is similar or give you a complete refund.
When you choose a shipping method you will know how long it will take for your shipment to reach you. Paula's Pepper Jelly does not guarantee delivery times.
When you receive your order...
Please check everything in your order, report any damage to us
within 48 hours via E-mail. We wrap your product very well and do our very best to ensure it reaches you undamaged.
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